---
title: Pocket Aces | Real-time AI coaching for sales & customer success
description: Know what to say next. Help sales and customer success teams handle difficult questions with approved guidance during the call. See a Pocket Aces demo.
---

[Skip to content](https://www.pocketaces.com.au#main)

[![Pocket Aces](https://www.pocketaces.com.au/hs-fs/hubfs/raw_assets/public/Pocket%20Aces/assets/pocket-aces-logo.png?width=1774&height=887&name=pocket-aces-logo.png)](https://www.pocketaces.com.au/?hsLang=en-au)

Product+

[How it works](https://www.pocketaces.com.au/how-it-works/?hsLang=en-au)[Sales battlecards](https://www.pocketaces.com.au/sales-battlecards/?hsLang=en-au)[Integrations](https://www.pocketaces.com.au/integrations/?hsLang=en-au)[Data & deployment](https://www.pocketaces.com.au/security/?hsLang=en-au)

Teams+

[Sales teams](https://www.pocketaces.com.au/sales-teams/?hsLang=en-au)[Customer success](https://www.pocketaces.com.au/customer-success/?hsLang=en-au)

[Pricing & pilot](https://www.pocketaces.com.au/pricing/?hsLang=en-au)[Guides](https://www.pocketaces.com.au/resources/?hsLang=en-au)[About](https://www.pocketaces.com.au/about/?hsLang=en-au)

[See a demo](https://www.pocketaces.com.au/demo/?hsLang=en-au)

[How it works](https://www.pocketaces.com.au/how-it-works/?hsLang=en-au)[Sales battlecards](https://www.pocketaces.com.au/sales-battlecards/?hsLang=en-au)[Integrations](https://www.pocketaces.com.au/integrations/?hsLang=en-au)[Data & deployment](https://www.pocketaces.com.au/security/?hsLang=en-au)[Sales teams](https://www.pocketaces.com.au/sales-teams/?hsLang=en-au)[Customer success](https://www.pocketaces.com.au/customer-success/?hsLang=en-au)[Pricing & pilot](https://www.pocketaces.com.au/pricing/?hsLang=en-au)[Practical guides](https://www.pocketaces.com.au/resources/?hsLang=en-au)[About](https://www.pocketaces.com.au/about/?hsLang=en-au)[See a demo](https://www.pocketaces.com.au/demo/?hsLang=en-au)

Real-time AI coaching for sales and customer success

# Know what to say next.

Help your reps handle difficult questions and keep good opportunities moving. Pocket Aces brings your sales guidance into the call, while there’s still time to use it.

[See a demo](https://www.pocketaces.com.au#demo)[Try a coaching example](https://www.pocketaces.com.au#in-play)

Support for the call you’re in.

![](https://www.pocketaces.com.au/hs-fs/hubfs/raw_assets/public/Pocket%20Aces/assets/pocket-aces-symbol.png?width=1254&height=1254&name=pocket-aces-symbol.png)**Live coaching**Example

Customer

“Your price is higher than  
 our current provider.”

Suggested follow-up

“What would you need to see to justify the extra cost?”

Find out what would make the difference worth paying for.

 Your team’s approved guidance Price & value

Example interface and prompt

 Pause motion

## You can’t be on every call.

It’s frustrating to hear a call back and spot the question that could have changed it.

Your reps know the product. But when a customer challenges the price or questions the value, it can be hard to find the right response while keeping up with the conversation.

A missed question can lead to an unnecessary discount or a renewal that ends without a next step. Reviewing the call helps you coach for next time. It can’t recover the moment that just passed.

Your team shouldn’t have to remember the whole playbook while listening to a customer.

How Pocket Aces helps

## Give your reps the guidance you’d offer.

We help turn your team’s knowledge into short battlecards. Pocket Aces uses them to suggest questions and answers during the call. You approve the guidance and your reps decide what to say.

Price objection

Competitor question

Renewal conversation

 The customer says 01 / 03

> “You cost more than our current provider.”

A pricing conversationPrice and value

![](https://www.pocketaces.com.au/hs-fs/hubfs/raw_assets/public/Pocket%20Aces/assets/pocket-aces-symbol.png?width=1254&height=1254&name=pocket-aces-symbol.png)**Coaching**Example

Suggested follow-up

“What would you need to see to justify the extra cost?”

The objective

Find out what would make the difference worth paying for.

The next step

Agree what evidence the customer needs to see.

 Your rep chooses whether to use the suggestion.

Illustrative interface with sample guidance. Select a scenario to see a different response.

What question keeps coming up on your calls? **Bring it to your demo.**

[See a demo](https://www.pocketaces.com.au#demo)

How it works

## Start with a call your team finds difficult.

You don’t need to rewrite your entire sales process. Choose one conversation to improve and work from the knowledge you already have.

[See a demo](https://www.pocketaces.com.au#demo)

01

### Show us where calls get stuck.

Bring a recurring objection or a difficult renewal to the demo. We’ll work through the conversation with you and check how Pocket Aces could fit your team’s setup.

02

### Agree the guidance.

Together, we turn your product knowledge and sales approach into a small set of battlecards. Your team reviews the questions, answers and supporting evidence before they are used.

03

### Try it with your team.

Start with a scoped 30-day pilot. Review the calls and the guidance each week, then decide what to change and whether to continue.

## Help your team leave the call with a clear next step.

Sales

### Get past the price objection.

When a buyer questions the price, help your rep find out what would make it worthwhile. The conversation can move from defending a fee to discussing what the customer needs.

A useful next step: agree what evidence the buyer needs to make a decision.

[See a demo](https://www.pocketaces.com.au#demo)

Customer success

### Understand the risk before renewal.

When a customer questions the value, help your rep uncover what’s getting in the way. They can agree a practical action and a date to check whether it helped.

A useful next step: agree how to address the problem before the renewal date.

[See a demo](https://www.pocketaces.com.au#demo)

Your existing workflow

Bring your CRM and calling setup to the demo. We’ll confirm compatibility, permissions and field mapping before agreeing a pilot.

Pricing

## A clear quote before you start.

Monthly licences plus metered AI usage. We agree the setup, call compatibility and pilot budget with you before the first call.

### What you’re paying for.

Monthly licences

The reps taking part and the features included in your package.

AI usage

Metered separately, with the rate and usage budget agreed in your quote.

Setup

Strategy and battlecard preparation, plus the agreed CRM and calling workflow.

Your written quote sets out the current rates, inclusions and applicable taxes.

[See pricing and pilot details](https://www.pocketaces.com.au/pricing/?hsLang=en-au)

Start with one team

### 30-day pilot

At least 10 reps · One call type

- A small set of approved battlecards.
- A baseline and weekly review.
- An agreed setup and usage budget.

Quoted for your team.

[Get a pilot quote](https://www.pocketaces.com.au/demo/?enquiry=pilot&hsLang=en-au)

Tell us your team size, call volume and current setup.

Questions

## Before you start.

Is this a script my team has to follow?+

No. The prompts are there to help when they’re useful. Your rep listens to the customer and chooses what to say. You review the underlying battlecards before they’re used.

How is this different from reviewing a call?+

You can still review the call afterwards. Pocket Aces also suggests questions during the conversation, so the rep can act while the customer is there. Transcripts and scorecards help you decide what to work on next.

Does it work with our CRM and calling setup?+

Salesforce and HubSpot connectors are included in the current product specification. We’ll check your call workflow, field mapping and permissions before agreeing a pilot. Bring the details of your setup to the demo.

What do we need to get started?+

A team lead, at least 10 reps and one call type you want to improve. Bring your existing product information, sales guidance and a few recurring questions. We’ll agree the setup work and usage budget with you.

How much does it cost?+

There are monthly licences and a separate charge for AI usage. We quote the setup and pilot once we understand your team, call volume and workflow. You agree the usage budget before starting.

How do we assess data handling and call consent?+

We’ll work through call capture, permissions and consent requirements with you before a pilot. Bring any questions from your IT or security team so we can identify the supplier information they need.

Useful before a demo

## Work through the details.

[ProductHow the coaching works](https://www.pocketaces.com.au/how-it-works/?hsLang=en-au)[Practical exampleBuild a sales battlecard](https://www.pocketaces.com.au/sales-battlecards/?hsLang=en-au)[CommercialsPricing and the pilot](https://www.pocketaces.com.au/pricing/?hsLang=en-au)[Before you startData and deployment](https://www.pocketaces.com.au/security/?hsLang=en-au)

## Which conversation would you like your team to handle better?

Bring it to a demo with Ian. You’ll work through the example, see the kind of guidance your reps could use and discuss whether a pilot makes sense.

[IHTalk to Ian Hammondian@otot.io](mailto:ian@otot.io)

### See a demo

Tell Ian which part of your calls you’d like to improve.

We use your details to respond to your demo enquiry. Read the [website privacy notice](https://www.pocketaces.com.au/privacy/?hsLang=en-au).

[![Pocket Aces](https://www.pocketaces.com.au/hs-fs/hubfs/raw_assets/public/Pocket%20Aces/assets/pocket-aces-logo.png?width=1774&height=887&name=pocket-aces-logo.png)](https://www.pocketaces.com.au/?hsLang=en-au)

Know what to say next.

Real-time AI coaching for  
 sales and customer success.[Ian Hammond · ian@otot.io](mailto:ian@otot.io)

## Product

[How it works](https://www.pocketaces.com.au/how-it-works/?hsLang=en-au)[Sales battlecards](https://www.pocketaces.com.au/sales-battlecards/?hsLang=en-au)[Integrations](https://www.pocketaces.com.au/integrations/?hsLang=en-au)[Data & deployment](https://www.pocketaces.com.au/security/?hsLang=en-au)

## Your team

[Sales teams](https://www.pocketaces.com.au/sales-teams/?hsLang=en-au)[Customer success](https://www.pocketaces.com.au/customer-success/?hsLang=en-au)[Pricing & pilot](https://www.pocketaces.com.au/pricing/?hsLang=en-au)[See a demo](https://www.pocketaces.com.au/demo/?hsLang=en-au)

## Useful reading

[All guides](https://www.pocketaces.com.au/resources/?hsLang=en-au)[Price objections](https://www.pocketaces.com.au/resources/price-objections/?hsLang=en-au)[Live coaching & call review](https://www.pocketaces.com.au/resources/live-coaching-vs-call-review/?hsLang=en-au)[Planning a pilot](https://www.pocketaces.com.au/resources/coaching-pilot/?hsLang=en-au)

© 2026 Pocket Aces

[About](https://www.pocketaces.com.au/about/?hsLang=en-au)[Website privacy](https://www.pocketaces.com.au/privacy/?hsLang=en-au)[Website terms](https://www.pocketaces.com.au/terms/?hsLang=en-au)

[Back to top ↑](https://www.pocketaces.com.au#top)

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://www.pocketaces.com.au#page",
  "@type" : "WebPage",
  "description" : "Know what to say next. Help sales and customer success teams handle difficult questions with approved guidance during the call. See a Pocket Aces demo.",
  "inLanguage" : "en-GB",
  "name" : "Pocket Aces | Real-time AI coaching for sales & customer success",
  "url" : "https://www.pocketaces.com.au"
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "WebSite",
  "name" : "Pocket Aces",
  "url" : "https://www.pocketaces.com.au"
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "Brand",
  "logo" : "//443879128.fs1.hubspotusercontent-ap1.net/hubfs/443879128/raw_assets/public/Pocket%20Aces/assets/pocket-aces-logo.png",
  "name" : "Pocket Aces",
  "slogan" : "Know what to say next."
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "SoftwareApplication",
  "applicationCategory" : "BusinessApplication",
  "description" : "Real-time AI coaching for sales and customer success, based on approved sales guidance.",
  "name" : "Pocket Aces"
}
```